Legal notice

SOHNI’s Legal Notice

  1. Business Ownership: Sohni is an independent jewellery brand. All content published on this website, including product descriptions, photographs, graphics, logos, and branding, belongs to Sohni unless otherwise stated. Reproduction or use without prior written permission is prohibited.
  2. Product Representation: We make every effort to ensure product descriptions, photographs, colours, and details are accurate. However, slight variations may occur due to lighting, photography, and screen settings.
  3. Intellectual Property: The Sohni name, logo, and original brand materials may not be copied, reproduced, or used for commercial purposes without written permission.
  4. Website Information: Sohni reserves the right to correct errors, update product information, change prices, and modify website content when necessary.
  5. Third-Party Services: We are not responsible for disruptions, delays, or errors caused by third-party services, including courier companies and payment providers, although we will make reasonable efforts to assist customers where possible.
  6. Customer Responsibility: Customers are responsible for providing accurate order and delivery information and for reviewing the applicable store policies before placing an order.
  7. Policy Compliance: All purchases are subject to Sohni’s applicable Shopping, Shipping, and Return & Exchange Policies.
  8. Customer Conduct & Respectful Communication: Sohni maintains a zero-tolerance approach to abusive, threatening, or harassing behaviour towards our customer care team through WhatsApp, Instagram DMs, email, or any other official communication channel. In such cases, Sohni reserves the right to discontinue communication and cancel pending orders, subject to applicable consumer laws and refund obligations. Any payment or refund will be handled in accordance with applicable laws and our store policies. We are committed to maintaining a respectful environment that supports independent businesses and resellers in growing their ventures. We expect all customers to communicate respectfully with our team.
  9. Contact: For questions or concerns regarding this notice, please contact Sohni through our official customer service channels. See contact us at the bottom of website page.